All Consumer Experience articles – Page 9
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Thought LeadershipReal-time engagement is a game-changer for all industries
In this new era of communications, customers and users want deeper, more interactive and collaborative experiences, as well as reliable, high-quality voice and video, says Agora.io chief operating officer Reggie Yativ.
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Industry TrendsHow to thrive and survive in niche OTT
Despite the dominance of Netflix and Amazon, the OTT market has room for all sorts of niche players, with new services emerging to cater for specialised audiences.
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NewsIndia’s Dish partners Shemaroo for Punjabi TV service
Dish TV India has partnered with Shemaroo Entertainment to launch an ad-free service aimed at airing Punjabi movies and shows across its channels.
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NewsUK to crack down on tech firms video regulation
Broadcasting watchdog Ofcom is set to be granted new regulatory powers to ensure Facebook, YouTube and Instagram will comply with “minimum standards” for video sharing and live streaming.
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Industry TrendsThe state of spatial sound
Advances in technology and new media devices are bringing premium features like immersive audio to a wider audience. Kevin Hilton looks at how market leader Dolby Atmos got to this point and the current state of the spatial sound market.
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NewsOfcom: Broadcast still leads UK TV market, but streaming is catching up
Half of UK homes are signed up to TV streaming services, but linear broadcasting still leads the market in terms of viewership, according to Ofcom.
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NewsGoogle pledges carbon neutral sustainability on consumer devices
By 2020, Google has committed to carbon-neutral shipping and recycled plastic for all devices including Pixel phones, Google Home Minis and Chromecast.
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NewsOTT: Challenges and opportunities
The pressure is on to deliver OTT services that meet the expectations of consumers – platforms with great usability, high quality of experience and essential features. Second best won’t cut it in this cutthroat and competitive market. But where do you start?
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NewsCTA boss: US and China are in artificial intelligence “battle”
The US is caught up in a “battle” with China over the future of artificial intelligence, according to Gary Shapiro, president and CEO of the Consumer Technology Association (CTA).
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NewsTesla to offer in-car Netflix and YouTube
Tesla drivers will soon be able to watch Netflix and YouTube on their vehicles’ dashboard display, according to company founder Elon Musk.
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NewsNBCU's new SVOD service “very different” to Netflix
NBCUniversal will launch its upcoming streaming service next April with mostly live and off licensed content, offering a “very different” service from Netflix.
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NewsOfcom: TV remains UK’s most popular news source
Almost half of UK adults now use social media to keep up-to-date on the latest news, although TV remains the most popular news platform in the country, according to a report from regulator Ofcom.
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NewsApple files mixed reality headset patent
Apple appears to be edging closer to developing a mixed reality headset following the company’s application to patent expression tracking technology.
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Thought LeadershipDisrupting the sports production process
Sports fans are particularly demanding, and rights holders and production companies are under ever-increasing pressure to produce more content, says Tedial vice president products Jérôme Wauthoz.
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NewsAmazon and Google reach truce over SVOD platforms
Amazon and Google have ended a long-running dispute that limited access to each other’s on-demand services on their respective TV platforms.
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Thought LeadershipSports broadcasting in the age of Twitch
Active viewers want to be a part of the show they care about, says Kiswe Mobile chief technology officer Francis Zane.
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Executive InterviewsInterview: Roland Sars, Media Distillery
Everybody is interested in AI but not many companies really have AI in production, says Media Distillery chief executive Roland Sars.
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WebinarBuilding tomorrow’s OTT platforms
Join IBC365 on demand to explore the best approach to building and upgrading a successful OTT platform.
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Industry TrendsThe role of voice in content discovery
Voice is becoming an increasingly important part of content discovery, but can it ever replace the remote control? Ann-Marie Corvin investigates.
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NewsComcast launches eye control for TV
Comcast has developed a web-based eye control remote to enable viewers with a physical disability to change the channel, set a recording and search for a programme.
















